Not all banks are the same
This is an updated post that I originally wrote back in 2014. I just had another instance where a large national bank dropped the ball created endless stress and expense for my buyers.
My buyers told me they were getting financing from a large bank where they had all their accounts in the mid west. I warned them that their bank may have trouble closing on time. They said they knew the loan officer for years and he assured them he could do loans in Florida.
First the bank said they didn’t need a survey. Technically maybe they didn’t but if you don’t get a survey in Florida there is an exclusion on the title insurance noting there was no survey provided and the bank’s underwriters won’t approve a mortgage with an exclusion like that on the title insurance. Someone sat the bank should have known that. I had to tell the buyers who in turn had to almost fight the bank over something they should have known.
Secondly the bank at first said they didn’t need an appraisal. I told my buyers that was really odd and they should double check with their loan officer. Then the bank decided they did need an appraisal and it was not ordered on time. The appraisal didn’t come back until almost 2 weeks after our closing date. In Florida we set a firm closing date and need to get an extension signed by all parties to extend that date. The seller was frustrated but agreed to 2 extensions.
My buyers were rightfully frustrated. They had to live in a hotel for 2 weeks and their furniture had to be put in storage. They suffered over $3000- in expenses all because this large national bank was incompetent.
Below from a July 23 2014 post.